Last Updated: October 22nd, 2025
Welcome to Dunsky Rehab (“we,” “our,” “us”). This Privacy Policy describes how we collect, use, disclose and protect the personal information you provide when you submit the contact form on our website located at https://welcome.dunskyrehab.com/contact (the “Site”), including your consent to receive SMS and other communications (“Messages”) under our A2P (application-to-person) messaging program.
1. Information We Collect
When you fill out the contact form on the Site, we collect the following information:
- First Name
- Last Name
- Email address
- Phone number
- Any additional message or comments you submit via the form
- Your opt-in selections indicating whether you consent to receive:
- Transactional messages (appointment reminders, service confirmations, account notifications)
- Marketing/promotional messages (special offers, updates, discounts)
2. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiry submitted via the contact form.
To send you transactional Messages you have consented to, such as appointment reminders, service notifications or account updates.
To send you marketing or promotional Messages you have consented to, such as offers, product or service updates, discounts, or other promotional communications.
To maintain and improve our services, website, and communications, including analytics and internal reporting.
To comply with legal obligations and protect our rights.
3. Your Consent & Message Frequency
By checking the relevant opt-in box on the contact form:
- You consent to receive the selected category(ies) of Messages from us at the phone number you provide. Message frequency may vary.
- Message & Data rates may apply.
- You agree that we may send Messages using automated technology and/or an automatic telephone dialing system (ATDS), where applicable.
- You understand that program carrier, regulatory and service provider fees may apply.
- You may reply “STOP” to opt out of any further Messages. You may reply “HELP” for help or support.
- Even after you opt out of marketing Messages, we may still send you transactional Messages (e.g., necessary service or account information) unless you specifically opt out of all communications, subject to our legal obligations.
4. How to Opt-Out
To stop receiving marketing Messages, reply “STOP” to any marketing Message and you will receive a confirmation and no further marketing Messages will be sent to that number. To stop all Messages (including transactional), reply “STOPALL” or contact us at the email address listed below. For help, reply “HELP” or contact our support team using the contact methods below. Opting out will not affect your ability to receive service from us.
5. Sharing of Your Information
We will not sell your personal information. We may share your information with:
Our service providers, partners, and contractors who perform services on our behalf (e.g., messaging platform providers, analytics vendors) and who are bound by confidentiality and data-protection obligations.
Law enforcement, regulatory bodies or other third parties as required by law or to protect our rights or the safety of others.
Another entity in connection with a merger, acquisition, restructuring or sale of our assets — in which case we will require that entity to honor the commitments made in this Privacy Policy.
6. Data Security
We take reasonable administrative, technical and physical measures designed to protect the information you provide from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including any legal, accounting or reporting requirements. If you withdraw your consent to receive Messages, we will retain only the minimum data required to honor your request and to comply with legal obligations.
8. International Transfers
If any of your personal data is transferred or stored in a country other than your country of residence, we will ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
9. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to certain processing of your data.
- The right to withdraw your consent for marketing communications at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
- To exercise these rights, please contact us using the information below.
10. Children’s Privacy
Our Site and messaging programs are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us personal information, please contact us and we will take steps to delete such information.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the “Last Updated” date and, where appropriate, providing additional notice (such as by an email or message). Your continued use of the Site or provision of your phone number for Messages after such changes constitutes your consent to the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Exclusive Nerve & Disc Center, Dunsky Rehab
600 Worcester Rd #402, Framingham, MA 01702, United States
Phone:+1 508-309-7475